Frequently Asked Questions
Everything you need to know about shopping with Forerunner.
How long does shipping take and what are the costs?
We offer standard shipping which typically takes 3-5 business days and express shipping which takes 1-2 business days. Shipping is free on all orders over $75; otherwise, a flat rate of $5.99 applies.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of purchase. Items must be in their original condition, unworn, and with all tags attached. Return shipping is free for all domestic orders.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or sizing down for a tailored look.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your garments sustainably sourced?
Forerunner is committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we partner exclusively with factories that guarantee fair wages and safe working conditions.
Can I track my order once it has been placed?
Yes. As soon as your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.